LISTEC
Limpopo Institute of Science & Technology
Limpopo Institute of Science & Technology
This Shipping & Delivery Policy explains how Limpopo Institute of Science and Technology ("LISTEC", "we", "our", or "us") handles the processing, dispatch, and delivery of products purchased through our website.
By placing an order through our online store, you acknowledge and agree to the terms outlined in this policy.
Orders are processed after successful confirmation of payment. We aim to process and prepare orders as quickly as reasonably possible.
LISTEC may offer delivery services within South Africa. Delivery availability may depend on the customer's address and the courier services available in the relevant area.
Certain remote or difficult-to-access areas may require additional delivery time or charges.
Estimated delivery times depend on the delivery address, product availability, order processing time, and the courier service used.
Standard deliveries are generally expected to arrive within 2–7 business days after the order has been processed and dispatched.
These timeframes are estimates and are not guaranteed delivery dates.
Shipping charges, where applicable, will be displayed during the checkout process before the customer completes the purchase.
Where tracking is available, customers may receive tracking information after their order has been dispatched.
Customers are responsible for providing accurate contact and delivery information to ensure that tracking and delivery communications can reach them.
Customers must provide a complete and accurate delivery address when placing an order.
LISTEC cannot be held responsible for delays, failed deliveries, additional delivery charges, or returned parcels resulting from incorrect or incomplete delivery information supplied by the customer.
If a courier is unable to complete delivery because the recipient is unavailable, the address is incorrect, or access to the delivery location is not possible, the courier may attempt to contact the customer or arrange a further delivery attempt.
Additional delivery charges may apply where a parcel must be redelivered due to circumstances caused by the customer.
Although LISTEC and its delivery partners make reasonable efforts to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our reasonable control.
Customers should inspect their package upon delivery.
If your package appears visibly damaged when delivered, please notify the courier immediately where possible and contact LISTEC as soon as possible with details of the damage.
If you receive an incorrect item, an incomplete order, or an item that appears to be missing from your shipment, please contact LISTEC as soon as possible.
Please provide your order details and, where appropriate, photographs of the package and items received so that we can investigate the issue.
If your order does not arrive within the expected delivery period, please contact LISTEC so that the delivery status can be investigated with the relevant courier or delivery provider.
We will make reasonable efforts to assist customers in locating shipments that are delayed or reported as lost.
Unless expressly stated otherwise on the website, LISTEC currently focuses on deliveries within South Africa.
International delivery availability, customs requirements, duties, taxes, and additional charges may apply where international shipping is offered.
Where a collection option is offered, customers may collect eligible orders from the designated LISTEC collection location after receiving confirmation that the order is ready.
Customers may be required to provide valid identification and order information when collecting an order.
Customers should ensure that the telephone number and email address supplied during checkout are accurate and accessible.
These details may be used by LISTEC or its delivery partners to communicate regarding the status or delivery of an order.
LISTEC reserves the right to update or amend this Shipping & Delivery Policy from time to time.
Any updated version will be published on this website and will apply to orders placed after the updated policy becomes effective.
If you have questions about an order, delivery, tracking information, or this Shipping & Delivery Policy, please contact the LISTEC administration or customer support team through the contact details provided on our website.